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FAQ

  • How long will it take to receive my order?
    Our processing time for orders is 1-3 business days. After that, please check the delivery time during the ordering step or message us, as it differs per country.
  • What happens if my order is lost or received damaged.
    We are super careful with packaging orders, so we expect that you will receive it just as beautiful as in the photos. Should this not be the case, we will fully refund your purchase and follow this up with the postage company. This would also be the case should your order be lost in the mail. Please make sure to send us photos of the item and packaging should your order be received damaged.
  • Can I cancel my order once it's been made?
    Your order can still be cancelled before dispatch. This means, that if you have not yet received the tracking number, you can still cancel and receive a full refund.
  • Why should I order from Dutch Art Deco?
    A great service and quality items for great price is what we stand for! We support you every step of the way during the pre-and after-sales phases to ensure satisfaction.
  • What is Dutch Art Deco?
    Dutch Art Deco is an online shop providing quality vintage and antiques in a fast, simple and easy way! Order from anywhere around the world and receive unique items from the Netherlands.
  • How does Dutch Art Deco help the environment?
    We consider the environment in everything we do. Packages are brought to the post office on foot or by bicycle (typical Dutch!). Packaging consists mostly of reused materials. Additionally, by purchasing pre-loved items, we are re-using products, rather than producing new ones! As our items are vintage and antique, most contain very little or no plastic. Have more suggestions on how we can save the planet? We would love to hear from you!
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